Alternis IT
55 employees
10 years in business
About this pro
Everything we do at Alternis IT is based on partnership. We pursue relationships not transactions. The result is a thriving community of entrepreneurs and professionals who value integrity and transparency in their business endeavors.
Our client partners trust us not only for how we run their technologies but for how we operate our own business. Alternis IT uses a contemporary, virtual business model with a distributed team of local and national technology professionals at-the-ready 24/7. As an IT brokerage, our network of vendor partners is top-tier, diverse, and multilingual and dedicated to creating human-focused solutions right-sized to your needs.
Since launching in Silicon Valley in 2013, we’ve grown to serve more than 25 cities across the US. Over the years, we’ve refined our processes and learned how to best serve growth-minded ventures like yours. Now, we’re a full-service, global IT company maintaining mission-critical data and systems for a variety of verticals. From CPAs and healthcare organizations to law firms and corporations of every stripe, we are a leading provider of IT and cybersecurity services to small and midsize businesses all over the world.
Read more about this pro
Credentials
San Jose, CA 95125
Email verified
Phone verified
-
Thanks to the Alternis IT services, the entire burden of computer support is taken off my back, and I no longer worry about cybersecurity threats or downtime. Now we are getting nightly Microsoft, and virus protection updates, malware, and spyware are being scanned and removed, the windows temporary files are getting cleaned up, and our 24/7 backups are being taken care of daily. Optimizing and maintaining our systems helped speed up our applications and network to run reliably, and we don't have the recurring problems we use to have. For a small business like ours, Alternis IT just makes sense. The managed IT services give you the real necessities of support you need at a very fair price. When running a business, you need to maintain a focus on keeping your clients happy and the income coming in. That takes precedence over removing temp files or scanning for spyware and viruses. But you can't ignore those necessities or else it will go back and develop into many impactful problems. Alternis IT's computer support services provided us that worry-free mindset. It's rare to find an IT support team that caters to small business owners like me.
FAQs
What is your typical process for working with a new customer?
WITH AN UNMATCHED PROCESS
To consistently deliver excellent outcomes for our clients, we begin every new relationship by conducting a 5-point assessment of your business needs. We call this process 5-D — not just because it’s multi-dimensional but also to have a comprehensive understanding of the past, present, and future of your company.
Discover.
Determine.
Develop.
Deliver.
Defend.
What education and/or training do you have that relates to your work?
Certified and Senior Experts in different aspects of IT services.